Frequently Asked Questions
ABOUT BLACK LOVE BABY
What is Black Love Baby?
Black Love Baby is a Black-owned, woman-owned brand offering thoughtfully curated baby gifts rooted in love, family, and culture. Through our Culture Boxes and The Culture Shop, we celebrate Black stories, uplift Black-owned brands, and create meaningful gifts for life’s earliest moments.
CULTURE BOXES
What are Culture Boxes?
Culture Boxes are our signature curated baby gift boxes. Each box features a thoughtful selection of items from Black-owned brands and is designed to be gift-ready and meaningful.
What’s included in a Culture Box?
Each Culture Box includes a curated mix of items such as affirming storybooks, babywear or accessories, and meaningful keepsakes. Items vary by box theme.
Are Culture Boxes ready to gift?
Yes. All Culture Boxes are packaged with care and intention and arrive ready to gift.
THE CULTURE SHOP
What is The Culture Shop?
The Culture Shop is where you can browse individual baby items from Black-owned brands, including books, babywear, accessories, and keepsakes.
Can I buy items individually?
Yes. All items in The Culture Shop can be purchased on their own or combined to create a custom Culture Box.
BUILD YOUR OWN CULTURE BOX
How do I build my own Culture Box?
Add your favorite items from The Culture Shop to your cart, then add a Build Your Own Culture Box. We’ll package everything together into one beautifully curated, gift-ready box.
Do I have to add the Build Your Own Culture Box?
Only if you want your items packaged together as one gift. If you do not add it, items will ship individually.
What happens if I forget to add the Culture Box?
If the Culture Box is not added to your cart, items will be shipped individually.
PACKAGING AND GIFTING
Can I include a gift message?
You may add a gift message to be included with a greeting card.
SHIPPING
When will my order ship?
Orders typically ship within the timeframe listed on our Shipping Policy page. Processing times may vary during holidays or special promotions.
Do you ship internationally?
At this time, we ship within the United States only.
RETURNS AND EXCHANGES
What is your return policy?
Due to the nature of curated and gift items, all sales are final unless an item arrives damaged or incorrect. Please review our Refund Policy for full details.
ADDITIONAL QUESTIONS
Do you only carry items from Black-owned brands?
Yes. Every item offered through Black Love Baby is sourced from Black-owned brands.
How can I contact you?
You can reach us through our Contact page or by email. We’re always happy to help.